NB Power employs some 2,500 people, which injects as much as $160 million a year into the New Brunswick economy. Many more benefit from the indirect employment created by our annual spending. This combination accounts for between 3 and 4% of total employment province wide. Industrial production in New Brunswick is among the most electricity intensive in the world. So our role as reliable producers of ample, affordable and reliable power is a strong catalyst for healthy economic growth.

As exporter, earner, investor and taxpayer, we play a key role in the economic activity of the province. We purchase some $140 million in goods and services annually. Construction at NB Power accounts for capital expenditure from $60 to $75 million annually. Our foreign sales represent 2% of total provincial exports. We pay close to $55 million per year in provincial taxes. And each year we make approximately 54% of all our purchases within the province.

We need to continue to improve and develop our services. We're not just producing a commodity, we're evolving as a dynamic and vibrant member of New Brunswick's business and social communities.


Your satisfaction comes first

Industry wants even better reliability and the population demands more value. NB Power is taking big steps to improve our service and we're optimistic about our future, both domestically and as an exporter. We are diversifying and refining our services to expand our market and help the economies of New Brunswick and its neighbours.

NB Power will continue to grow and benefit our customers, our employees and our province. Our plans include increasing customer satisfaction across all our services. NB Power is meeting the demands of future competition by becoming more customer-driven. We want all our customers, in their homes as well as at their places of business, to see true value in all we do.

New products and new innovations are critical to maintaining any future advantage. From the providing of OASIS, NB Power's on-line Open Access Same Time Information Systems, to the availability of natural gas from Sable Island, NB Power will stay ahead of competitors with products and services that respond to customer needs, large and small.

The world is changing. NB Power must take the steps necessary to be competitive in the rapidly evolving energy market. We want to be able to offer customers the best service possible and every reason to continue their loyalty.