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G. Services Available to Customers
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| Water Heater Rental |
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| NB Power rents electric water heaters to residential, General
Service and industrial Customers.
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Electric water heaters are not rented for any of the following:
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a tenant of an Apartment Building;
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use as storage tanks connected to furnaces or stoves;
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use as electric boilers for heating systems.
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Eligibility
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| NB Power bills water heater rentals on a Customer's monthly
electric bill. Seasonal Customers are billed for their rental water heaters,
even when their electric service is disconnected for a part of the year. |
Billing |
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Customers are responsible for the initial installation of the water heater in
new construction, while NB Power will provide initial installation in existing
construction. The installation should be such that the heater and its elements
are accessible for repair or removal. Installation must be made by person(s)
qualified under the regulations of New Brunswick Safety Code Services.
Customers are required to notify NB Power when the water heater is no longer
required. Customers are responsible for disconnecting the unit from the
plumbing and electrical systems and for draining the tank. NB Power will remove
the heater. |
Installation
and Removal
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| NB Power is responsible for replacement of elements, thermostats,
temperature and pressure-relief valves, anodes, down pipe and the adjustment of
thermostat settings. NB Power replaces heaters that cannot be effectively
repaired. |
Maintenance |
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Detailed terms and conditions of NB Power's obligations and responsibilities
and the Customer's obligations and responsibilities under the Electric Water
Heater Service Program accompany all new water heaters. |
Terms and Conditions |
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