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Rates, Schedules and Policies Manual

O. Fees and Charges

RSP O-1

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Service Call Fee

A service call fee of $43.79 is applicable to the following services:

  • Change from temporary to permanent service
  • Reconnection of service, including reconnection for Accounts disconnected for nonpayment, installations where services have been upgraded, connections that do not require installation of a service loop, and connection of services that require a meter reading only
  • If the meter is removed for testing at the Customer's request and the test results indicate the meter accuracy is within the allowable limits
  • Each addition to an existing unmetered Account.

A service call fee is not applicable to the following services:

  • Reconnection of service disconnected as a result of fire or other casualty or any incident not the fault of the Customer
  • Transfer of service under the landlord service plan.
  • Installation of area lights
  • Delivery of water heaters rented by NB Power to the Customer's Premises at the location requested by the Customer
  • Maintenance of water heaters rented by NB Power to the Customer, including blown fuses, thermostat adjustments and other changes of a minor nature
  • Additions to street lighting or traffic control light Accounts
  • Disconnection of service
  • Service to a Premises to facilitate changes of a minor nature such as meter removal for replacement of siding.








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disclaimer | NB Power - RSP 1 October 2013