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Landlord Service Plan

We're pleased to offer a customer service program specifically to help landlords in New Brunswick. The Landlord Service Plan ensures that electrical service to your rental units continues even when the units become vacant.

It's Convenient and Automatic
Here's how it works. When a tenant moves and notifies us to disconnect service, a meter reading will be taken and a final bill issued to the tenant. The power will, however, stay on, and the account will be automatically transferred to you, the landlord. You will not be charged a reconnection fee.

Under the Landlord Service Plan, you will not be responsible for the tenant's outstanding charges.

The responsibility for electrical service will be yours until a new tenant applies for service. You will be responsible for power consumption and service charges while the meter is in your name and to ensure that the new tenant requests reconnection. Once your new tenant makes this request, a meter reading will be taken to finalize your account and begin the new tenant's account.  Your new tenant must meet any necessary requirements prior to scheduling a meter reading.

This program would replace any previous arrangements you may have had with us.

Tenant Confidentiality Assured
In the event a tenant's electrical power is disconnected because of non-payment, you will not be notified nor will meters be automatically transferred to your name. This is because of NB Power's strict policy regarding account information confidentiality.

This is a free service from NB Power
If you're interested in the Landlord Service Plan, please email us today or complete and return the application form. There is absolutely no charge for this program and you may withdraw at any time by notifying us in writing. Good credit status is necessary for qualification.