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Payment Arrangements Service

NB Power works with its customers to ensure continued service and payment arrangements are available to those customers who have fallen behind in their payments.

Payment arrangements must consist of the payment of each month's current bill when due, plus a payment on the amount in arrears based on an agreed schedule.

Please use the following guidelines when making payment arrangements:

  • Where possible, the initial or down payment should be one-half of the total amount owed and should be paid within a few days of making the arrangement
  • The payment arrangement amounts must be paid along with each month's current bill, preferably in a term not longer than three months

Using these guidelines, complete the following form. A letter will be sent to confirm your arrangement, or a representative will contact you within three business days if further discussion or information is required.

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