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Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  
 
Find out how we’re supporting our customers, and see which services remain suspended.

 

Our commitment to New Brunswickers

New Brunswickers can once again benefit from our residential, commercial and industrial energy efficiency programs. Our community outreach program remains on hold. We’ll continue to do our part to contain the spread of COVID-19 by respecting physical distancing and safety protocols.  

Policies

The Rate Schedules and Policies Manual defines the scope and application of policies and electricity rates for NB Power service areas in the Province of New Brunswick. NB Power is required to file with the Energy and Utilities Board schedules showing all charges, rates and tolls NB Power has established for any service performed within the Province of New Brunswick.

NB Power reserves the right to change items in this manual that do not alter any of the charges, rates and tolls subject to the Electricity Act.

Rate Schedules and Policies Manual

Effective Date: July 18, 2019
Revised: September 1, 2019

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