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Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  
 
Find out how we’re supporting our customers, and see which services remain suspended.

 

 

 

It is very important for us as New Brunswickers to do our part to help contain the spread of COVID-19.

As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly. Our Commercial and Industrial energy efficiency programs, as well as our New Home Energy Savings Program are open for new registrations. The remainder of our programs remain suspended until further notice due to the in-home nature of this work.

 

Policies

The Rate Schedules and Policies Manual defines the scope and application of policies and electricity rates for NB Power service areas in the Province of New Brunswick. NB Power is required to file with the Energy and Utilities Board schedules showing all charges, rates and tolls NB Power has established for any service performed within the Province of New Brunswick.

NB Power reserves the right to change items in this manual that do not alter any of the charges, rates and tolls subject to the Electricity Act.

Rate Schedules and Policies Manual

Effective Date: July 18, 2019
Revised: September 1, 2019

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