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Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  
Find out how we’re supporting our customers, and see which services remain suspended.


Our commitment to New Brunswickers

New Brunswickers can once again benefit from our residential, commercial and industrial energy efficiency programs. Our community outreach program remains on hold. We’ll continue to do our part to contain the spread of COVID-19 by respecting physical distancing and safety protocols.  

B. Definition of Terms

Rate Schedules and Policies Manual

B. Definition of Terms


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A record of a Customer's business transactions with NB Power for electricity consumed and services rendered.


Three or more self-contained dwelling units each having a separate entrance from a common hallway, lobby, or stairway.


Any person who applies or on whose behalf an application is made for any service provided by NB Power (ie. a potential Customer).


The period of time for which a Customer is billed for services provided by NB Power.


Energy and Utilities Board of New Brunswick as provided for in the Energy and Utilities Board Act Chapter E-9.18.


A natural person or legal entity with whom NB Power has a business relationship. This can be an individual, an organization or group and can include a prospective customer.

Business Partner

A building used primarily for public worship.


NB Power's total cost of extending its facilities. For standard overhead distribution facilities, the Construction Charge is the estimated cost times the contribution ratio specified under "Section O - Extension Of Overhead Facilities Charges.


One or more contracts grouped together which set the terms and conditions of NB Power's relationship with a Business Partner.

Contract Account

An individual, partnership, organization, corporation, institution, or business that is receiving or has received electrical energy or electrical services in New Brunswick from NB Power.


All facilities beyond the Delivery Point provided, owned, and maintained by the Customer (excluding Metering Equipment).


The place defined by NB Power at which the Customer's Facilities and NB Power's Facilities are connected. Delivery Point is more specifically defined in Section K - Connection of Customer Facilities, Delivery Point.


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disclaimer | NB Power - RSP 16 March 2007