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Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  
 
Find out how we’re supporting our customers, and see which services remain suspended.

 

 

 

It is very important for us as New Brunswickers to do our part to help contain the spread of COVID-19.

As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly. Our Commercial and Industrial energy efficiency programs, as well as our New Home Energy Savings Program are open for new registrations. The remainder of our programs remain suspended until further notice due to the in-home nature of this work.

 

G. Services Available to Customers


Rate Schedules and Policies Manual

G. Services Available to Customers

RSP G-6

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Provision of Service to Unmetered Customers

NB Power installs outdoor Christmas lighting for incorporated cities, towns, and villages when no licensed electrical contractor is available to perform the work. The Customer is charged for this work.

If connections or disconnections to NB Power Facilities are required, the Customer will be charged the actual costs for this service. No connection fee is charged. The minimum energy charge is for one week as specified in Section N - Rate Schedules and Rate Application Guidelines, Miscellaneous Rate Schedules.

Outdoor
Christmas
Lighting

Customers must supply Canadian Standards Association (CSA) approved equipment, deliver it ready to install to the site where the installation is to occur, and maintain it after the installation.

Applicants will pay all charges for extending service to unmetered and miscellaneous services. Refer to the Unmetered Rate Application Guidelines and the Miscellaneous Rate Schedules in Section N for examples of these services.

With NB Power's approval, the Applicant may choose metered service at the General Service Rate. Applicants will pay all charges for extending NB Power's facilities to these services and are responsible for maintenance and transfer costs of the service entrance equipment.

Miscellaneous
Services

Work on Customer Facilities

The Customer may request NB Power to construct, relocate, maintain, or remove Customer Facilities. NB Power will act as a contractor when no licensed electrical contractor is available to perform the work. The Customer is charged for this work.

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disclaimer | NB Power - RSP 1 October 2000