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NB Power responding to widespread power outages


Fredericton, N.B. - Following a weekend winter storm which has left some parts of the province covered in over 30 centimetres of snow, NB Power is working to restore power for approximately 10,000 customers today.

"We currently have over 200 line workers on the ground leading the restoration efforts, with assistance from local New Brunswick line and tree trimming contractors," said Gaëtan Thomas, President and CEO. "We closely monitored the weather predictions over the weekend and made all of the necessary preparations to ensure that our crews were fully prepared to respond as soon as safely possible. We achieved a considerable amount of success yesterday in very wintry conditions and are now fully engaged in getting power restored to all of our customers as soon as we can".

Crews were en route early this morning to assist in damage assessments and restoration efforts in the most affected areas. Road conditions on major highways and side roads caused significant delays for crews to arrive to certain areas of Western New Brunswick and some areas were still inaccessible as of this morning.

Based on the information from the assessments completed so far, the following are our current estimates for power restoration:

The majority of the following communities are expected to have their power restored by midnight tonight, November 3: Bathurst, Bouctouche, Moncton, Sackville, Shediac, Miramichi, Rothesay, Fredericton, Sussex and Grand Falls.

The majority of the following communities are expected to have their power restored by the evening of November 4: Campbellton, Woodstock and St. Stephen.

NB Power will continue to update customers with more precise timeframes as the work progresses. The website will be updated with estimated times of restoration by this evening. Customers can search for, and report an outage on NB Power's mobile site by entering their phone number or account number or by calling 1-800-663-6272.

Customers are reminded to please be safe by staying away from downed trees and lines as they could be energized and contact could be fatal. Call 9-1-1 only if you see a fire or an immediate, life-threatening emergency.

Those without power are encouraged to unplug appliances and turn down their heat to avoid load issues when the power is restored. Keep alternate heat sources clear of objects to be safe. Also, please ensure it is properly vented and being operated according to the manufacturers' instructions.

Customers that have power are encouraged to help friends and neighbours, especially seniors, families with small children and those who are most vulnerable.

MEDIA CONTACT: Meghan Gerrish, Communications, 506-470-7676 or