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Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  
Find out how we’re supporting our customers, and see which services remain suspended.


Our commitment to New Brunswickers

New Brunswickers can once again benefit from our residential, commercial and industrial energy efficiency programs. Our community outreach program remains on hold. We’ll continue to do our part to contain the spread of COVID-19 by respecting physical distancing and safety protocols.  


Energy and Utilities Board accepts NB Power’s recommended customer class cost allocation methodology


Fredericton, N.B. – The EUB has accepted NB Power’s proposed cost allocation methodology. This is a significant step towards better allocating costs to different customer rate classes which will help promote greater fairness among the rate classes. The decision can be found on the EUB’s website.  

NB Power will file this fall a revised class cost allocation study and will propose differential rate increases to take effect April 1 of 2017. 

The EUB has also asked NB Power to file a proposal by June of 2017 on the seasonal allocation of costs to the customer classes along with a corresponding rate design strategy.


MEDIA CONTACT: Marie-Andrée Bolduc, NB Power Communications, (506) 458-3212,