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Our commitment to our customers

NB Power’s top priority at this time is providing safe and reliable service to customers’ homes, businesses and communities so they can focus on what matters most.

We understand that New Brunswickers may have difficulty paying their bills due to illness, job loss, or requirements to self-isolate as result of this pandemic. Click here to learn more about the steps we’re taking to help support our customers.

In order to do our part to help contain the spread of COVID-19, we have moved our operations to essential services only. This includes emergencies, outage restoration, moving requests and essential water heater services. Please call us at 1 800 663-6272 for support with these essential services - our team remains available to assist you.

 

 

It is very important for us as New Brunswickers to do our part to help contain the spread of COVID-19.

In support of the COVID-19 response here in New Brunswick, NB Power has moved to essential services only. To learn how NB Power can help you during these unprecedented times, click here.

Since NB Power is the delivery agent for New Brunswick’s energy efficiency programs, this means that all programs have been suspended until further notice and we will not be accepting new registrations at this time.

Frequently Asked Questions (FAQs) for current program participants have been added to each program section.

During this challenging time, our commitment to our fellow New Brunswickers remains strong. We will continue to provide safe and reliable service for your homes, businesses and communities so you can focus on what matters most.

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News

Point Lepreau Nuclear Generating Station Update

2016-10-11


Fredericton, N.B. – The Point Lepreau Nuclear Generating Station (PLNGS) reconnected to the grid on Sunday, October 9, 2016, after being taken temporarily offline on Thursday, October 6 to correct a configuration issue.

About Point Lepreau Nuclear Generating Station

The Point Lepreau Nuclear Generating Station is a 660 megawatt (net) nuclear generating station and a base load contributor to the New Brunswick electrical grid. It produces enough non-emitting electricity to power more than 333,000 homes per year and is a foundational piece of both our domestic energy supply and our export sales. Point Lepreau is a major component of the generating assets that will contribute to the provincial goal of having as much as 75 per cent of the electricity used in New Brunswick coming from clean, renewable or non-emitting sources by 2020.

MEDIA CONTACT: Paul Doucet, Communications, paudoucet@nbpower.com.