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NB Power’s top priority at this time is providing safe and reliable service to customers’ homes, businesses and communities so they can focus on what matters most.

We understand that New Brunswickers may have difficulty paying their bills due to illness, job loss, or requirements to self-isolate as result of this pandemic. Click here to learn more about the steps we’re taking to help support our customers.

In order to do our part to help contain the spread of COVID-19, we have moved our operations to essential services only. This includes emergencies, outage restoration, moving requests and essential water heater services. Please call us at 1 800 663-6272 for support with these essential services - our team remains available to assist you.



It is very important for us as New Brunswickers to do our part to help contain the spread of COVID-19.

In support of the COVID-19 response here in New Brunswick, NB Power has moved to essential services only. To learn how NB Power can help you during these unprecedented times, click here.

Since NB Power is the delivery agent for New Brunswick’s energy efficiency programs, this means that all programs have been suspended until further notice and we will not be accepting new registrations at this time.

Frequently Asked Questions (FAQs) for current program participants have been added to each program section.

During this challenging time, our commitment to our fellow New Brunswickers remains strong. We will continue to provide safe and reliable service for your homes, businesses and communities so you can focus on what matters most.

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UPDATED - NB Power invites Local Entities to participate in Renewable Energy project


Fredericton, N.B. – NB Power is inviting municipalities, co-operatives and not-for profit organizations to participate in a new program to integrate small-scale renewable energy projects onto the provincial power grid.

These groups, known as Local Entities, are asked to submit plans to NB Power under the Community Renewable Energy – Local Entities Opportunity, which is the second phase of the government’s Locally-Owned Renewable Energy Small Scale (LORESS) Program. Another Request for Expressions of Interest was released in January 2016 for the first phase for the Aboriginal Businesses.

"These small scale renewable projects will allow for these organizations to develop, implement and manage their own energy projects in their communities while helping NB Power meet its energy demand," said Gaëtan Thomas, CEO and president of NB Power. "This collaboration is an important one as we all have a role to play in the future of our energy market."

The program allows for the production of 40 megawatts of electricity from renewable resources like hydro, biomass, wind and solar energy. A maximum of 20 megawatts can be owned by one or more local entity or 40 megawatts can be owned by two or more local entities if they are located on the same site. The generation will be added to the transmission system at 69 KV or above.

"We are proud to have taken an important step in creating the conditions for sustainable economic development in New Brunswick and its Local Entities through this new and innovative renewable energy program," said Energy and Resource Development Minister Rick Doucet. "Through a diversified approach to growing the energy sector, we are laying a solid foundation to meet our goals of job creation and seeing 40 per cent of energy generated in the province come from renewables by 2020."

The program ensures broader inclusion and participation of diverse organizations in the energy sector and is intended to create business opportunities, jobs and expertise.

Details about the program and NB Power’s request for expression of interest can be obtained from the New Brunswick Opportunities Network website or

Local Entities are invited to submit their proposals by 3 p.m. on June 30, 2017. Questions can be emailed to or sent by fax to 506-458-4089.


Marie-Andrée Bolduc, communications, NB Power, 506-458-3212 or

Shawn Berry, communications, Department of Energy and Resource Development, (506) 444-2915 or