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NB Power’s top priority at this time is providing safe and reliable service to customers’ homes, businesses and communities so they can focus on what matters most.

We understand that New Brunswickers may have difficulty paying their bills due to illness, job loss, or requirements to self-isolate as result of this pandemic. Click here to learn more about the steps we’re taking to help support our customers.

In order to do our part to help contain the spread of COVID-19, we have moved our operations to essential services only. This includes emergencies, outage restoration, moving requests and essential water heater services. Please call us at 1 800 663-6272 for support with these essential services - our team remains available to assist you.




It is very important for us as New Brunswickers to do our part to help contain the spread of COVID-19.

In support of the COVID-19 response here in New Brunswick, NB Power has moved to essential services only. To learn how NB Power can help you during these unprecedented times, click here.

Since NB Power is the delivery agent for New Brunswick’s energy efficiency programs, this means that all programs have been suspended until further notice and we will not be accepting new registrations at this time.

During this challenging time, our commitment to our fellow New Brunswickers remains strong. We will continue to provide safe and reliable service for your homes, businesses and communities so you can focus on what matters most.

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Work underway to storm harden causeway between Lameque / Shippagan


Lameque, N.B. – NB Power is undertaking work on the Lameque causeway to strengthen its transmission system from the community to Shippagan.

There are footings being constructed for 17 steel power poles which will be placed on the causeway.

The move comes following a severe thunder storm in May which resulted in winds which some meteorologists estimated to be 190 kilometres an hour. The winds broke 30 poles in the Acadian Peninsula.

The work, including the installation of new steel poles, wire, and LED lighting is expected to be completed around Dec. 29th. The poles will be delivered the week of December 11, 2017.

“We are very pleased to be investing in this important infrastructure,” said NB President and CEO Gaëtan Thomas. “In addition to the work being done in Lameque, we are strengthening infrastructure in 11 communities in the province, and our multi-year transmission line rebuild program includes $20 to $27 million annually in reliability improvements.”

On Nov. 30, NB Power crews were working on the last of the caissons when they realized that for security reasons, they had to block the remaining lane on the causeway which was open. While the work took about 30 minutes with the lane closed, clearing the backed-up traffic took about 90 minutes. NB Power regrets the inconvenience caused to motorists. Emergency vehicles were not impeded.

 Media Contact : Marc Belliveau, communications, NB Power, 506-458-4203