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Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  
Find out how we’re supporting our customers, and see which services remain suspended.




It is very important for us as New Brunswickers to do our part to help contain the spread of COVID-19.

As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly. Our Commercial and Industrial energy efficiency programs, as well as our New Home Energy Savings Program are open for new registrations. The remainder of our programs remain suspended until further notice due to the in-home nature of this work.



Energy and Utilities Board renders decision on 2018-19 General Rate Application


Fredericton, N.B. –  Today, the NB Energy and Utilities Board (EUB) rendered its decision on NB Power’s 2018/19 General Rate Application and the application for a proposed Advanced Metering Infrastructure (AMI) Capital Project. NB Power will be reviewing the decision and assessing its overall impact.

The EUB decision generally supports NB Power’s plans to deliver low cost, clean energy for New Brunswickers and to make strategic investments in the sustainability of New Brunswick’s energy future.  

With respect to the rate request, the EUB has directed NB Power to provide additional calculations and a revised proposed schedule of rates. Once the EUB has reviewed and validated this new information, a new schedule of rates for each customer class and implementation date will be determined.

On the AMI proposal, the EUB concluded that AMI is an evolutionary step towards grid modernization in Canada and elsewhere, but disallowed the proposed investment in AMI at this time.

NB Power remains focused on the future and ensuring the sustainability of its operations and is committed to providing affordable, reliable, clean energy. The electricity industry across the globe is experiencing unprecedented change compelled by advances in technology, changes in customer expectations and the effect of climate change.

The written decision is available on the EUB website.

About NB Power

NB Power is the primary electric utility in New Brunswick and was established in 1920. It serves over 400,000 customers with safe, reliable and efficient electricity. The utility is focused on promoting the efficient use of energy in customers’ homes and businesses by enabling and providing new, a value-added energy efficient solutions in order to help reduce carbon, better integrate renewable energy and stimulate the economy.

Based on the current generation mix, NB Power is well positioned to provide its customers with electricity generated with consideration for the environment. Currently, 42 per cent of its energy is from renewable sources and 70 per cent is non-emitting when Point Lepreau is added. The utility is on track to contribute to the provincial goal of having as much as 75 per cent of the electricity used in New Brunswick coming from clean, renewable or non-emitting sources by 2020.


MEDIA CONTACT: Marie-Andrée Bolduc, Communications, NB Power, 506-458-3212 or