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NB Power’s top priority at this time is providing safe and reliable service to customers’ homes, businesses and communities so they can focus on what matters most.

We understand that New Brunswickers may have difficulty paying their bills due to illness, job loss, or requirements to self-isolate as result of this pandemic. Click here to learn more about the steps we’re taking to help support our customers.

In order to do our part to help contain the spread of COVID-19, we have moved our operations to essential services only. This includes emergencies, outage restoration, moving requests and essential water heater services. Please call us at 1 800 663-6272 for support with these essential services - our team remains available to assist you.



It is very important for us as New Brunswickers to do our part to help contain the spread of COVID-19.

In support of the COVID-19 response here in New Brunswick, NB Power has moved to essential services only. To learn how NB Power can help you during these unprecedented times, click here.

Since NB Power is the delivery agent for New Brunswick’s energy efficiency programs, this means that all programs have been suspended until further notice and we will not be accepting new registrations at this time.

Frequently Asked Questions (FAQs) for current program participants have been added to each program section.

During this challenging time, our commitment to our fellow New Brunswickers remains strong. We will continue to provide safe and reliable service for your homes, businesses and communities so you can focus on what matters most.

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NB Power launches ‘Energizing Efficiency’ conference and awards for May 23-24 2018


Fredericton, N.B. – New Brunswickers working or studying in the energy efficiency, housing  and environment sectors are encouraged to attend New Brunswick’s first-ever Energizing Efficiency conference and awards, hosted by NB Power in Fredericton on May 23-24, 2018.

“We are excited to bring energy efficiency leaders together from all over the province to talk about how we can help people save energy and money in their homes, businesses, and communities and lessen their impact on the environment,” said Michel Losier, Executive Director of Efficiency Services for NB Power. “This conference is an opportunity to network, collaborate, learn and get inspired about energy efficiency. It is a must-attend event for anyone with an interest in managing energy consumption in the community, business or workplace.”

During the conference, keynotes, panels and workshops will offer insights valuable to anyone involved with the commercial building and housing industry, municipalities, and energy efficiency and conservation. 

Also, on May 23, NB Power will celebrate leadership in energy efficiency by honouring best-in-class energy efficient organizations, individuals and communities.

Nominations for 2018 Energy Efficiency Excellence Awards are now open in the following categories:

Legacy Award: Recognises an individual, group, corporation, institution, church or government department’s long-standing commitment and contribution to energy efficiency in New Brunswick, for their support of the energy efficiency industry and/or their influence on energy use reduction in New Brunswick.

Innovation Award: Recognizes an exemplary energy efficiency and/or renewable energy project in New Brunswick. This project demonstrates innovative practices, scalable technology, green economic development and/or significant energy savings. Projects may be residential, commercial or industrial, public-sector driven or community-based.

Partnership Award: Recognizes a service organization, retailer, vendor, realtor or supplier that has demonstrated leadership and best practices in helping NB Power deliver its energy efficiency programs. This partner will have promoted programs, helped New Brunswick home and business owners fulfill program requirements and worked to increase access to efficiency incentives for New Brunswickers.

Community Award: Recognizes a New Brunswick community or First Nations community in New Brunswick that has demonstrated commitment to energy efficiency through growing awareness, taking action, and supporting community residents and organizations in their pursuit of energy efficiency and conservation.

Rising Star Award: Recognizes an individual (or group) less than 30 years of age who has demonstrated outstanding commitment to energy efficiency and conservation through advocacy, volunteerism, research, education or projects. This individual may be a youth, student or young professional.

Education Award: Recognizes an educator, group of educators, class or educational institution that has developed and implemented an educational program, campaign, project or strategy to increase knowledge and inspire action on energy efficiency and conservation.


For more information on the conference and how to nominate a group or individual for a 2018 Energy Efficiency Excellence Award, visit our conference website.


MEDIA CONTACT: Deborah Nobes, NB Power Communications,, 506-458-4838.