Skip to main content
Search Menu

Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  
Find out how we’re supporting our customers, and see which services remain suspended.


Our commitment to New Brunswickers

New Brunswickers can once again benefit from our residential, commercial and industrial energy efficiency programs. Our community outreach program remains on hold. We’ll continue to do our part to contain the spread of COVID-19 by respecting physical distancing and safety protocols.  


NB Power files rate application that will allow it to continue to supply quality customer service


Fredericton, N.B. – NB Power today filed a rate application with the Energy and Utilities Board which, if approved, will provide quality customer service, modernize the power grid and service its debt obligations.

The average rate increase across all rate classes in the application is for 2.5 per cent. NB Power has requested a 2.9 per cent increase for residential customers amounting to an extra $5 a month for the average household in New Brunswick.

“NB Power recognizes the responsibility it has to New Brunswickers to balance the health and sustainability of the utility with the impact of higher rates on its customers,” said Lori Clark, Senior Vice President, Operations. “We are faced with some significant challenges impacting the utility this year, including increasing commodity and fuel prices, increasing interest rates and fluctuating foreign exchange assumptions. At the same time, NB Power must continue on its path to manage and reduce costs while providing sustainable energy for future generations.”

If the Energy and Utilities Board approves the application, New Brunswick would still have the lowest electricity rates in the Maritime provinces.

The Energy and Utilities Board will set the schedule for a rate hearing in the coming weeks.

MEDIA CONTACT:  Marc Belliveau, Communications, (506) 458-4203 or