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Our commitment to our customers

NB Power’s top priority at this time is providing safe and reliable service to customers’ homes, businesses and communities so they can focus on what matters most.

We understand that New Brunswickers may have difficulty paying their bills due to illness, job loss, or requirements to self-isolate as result of this pandemic. Click here to learn more about the steps we’re taking to help support our customers.

In order to do our part to help contain the spread of COVID-19, we have moved our operations to essential services only. This includes emergencies, outage restoration, moving requests and essential water heater services. Please call us at 1 800 663-6272 for support with these essential services - our team remains available to assist you.

 

 

It is very important for us as New Brunswickers to do our part to help contain the spread of COVID-19.

In support of the COVID-19 response here in New Brunswick, NB Power has moved to essential services only. To learn how NB Power can help you during these unprecedented times, click here.

Since NB Power is the delivery agent for New Brunswick’s energy efficiency programs, this means that all programs have been suspended until further notice and we will not be accepting new registrations at this time.

Frequently Asked Questions (FAQs) for current program participants have been added to each program section.

During this challenging time, our commitment to our fellow New Brunswickers remains strong. We will continue to provide safe and reliable service for your homes, businesses and communities so you can focus on what matters most.

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Resources

In anticipation of early retirement of Mactaquac Generating Station, NB Power began consulting in 2013 with engineers, scientists, stakeholders, the public and First Nations on potential future options.

This work resulted in a number of detailed reports containing information that will form the foundation of NB Power’s regulatory applications for the project. Key documents are available below.

 

what was said report

What Was Said - Final Report

What Was Said - Final Report, August 2016
 

 

cer summary

Final Comparative Environmental Review (CER) Report - Summary Document

Final Comparative Environmental Review (CER) Report - Summary Document, August 2016

 

sicr

Final Social Impact Comparative Review

Final Social Impact Comparative Review, August 2016
Considering the future of Mactaquac

Considering the Future of Mactaquac

Considering the Future of Mactaquac, March 2016