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COVID-19 Information: New Brunswickers can continue to benefit from our residential and business energy efficiency programs. The Community Outreach Program remains on hold to help prevent the spread of COVID-19.

Our employees and contractors follow pandemic operational plans aligned with Public Health to keep everyone safe.

Prior to an employee or contractor going inside your home or business, health screening will take place. Results of screening will determine if the appointment will proceed and the type of protective equipment to be used. We appreciate our customers’ patience and flexibility as we navigate the impacts of COVID-19 together.

Need help with your NB Power bill? We can help.

How To


Draining a water heater

Flushing a water heater

Seasonal water heater refilling

Seasonal water heater draining

For additional information or support see the following links

GNB - Fact Sheet Rotten Egg Smell

GNB - How to Chlorinate Your Well

GNB - Troubleshooting for Private Wells

GNB - Where Can I Have My Well Water Tested in NB

NBP - Legionaires' Disease

Audio interview with Dr. Yves Leger about Legionnaires' disease in New Brunswick

NBP - Water Heater Care