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Important notice
Due to a Canada Post service disruption, you might experience a delay in receiving your bill. Please remember you can view your bill online or receive the details of your balance by calling 1 800 663-6272.

Your Questions

Can I get my old water heater replaced with a more efficient one?
Does NB Power cover damages as a result of a leaking water heater?
How do I drain a water heater?
How do I flush a water heater
How do I refill a water heater?
What do I do if my water heater starts leaking?
My hot water has a bad odour. What should I do?
My hot water is dirty. What should I do?
My water is too hot. What should I do?
Should I install an insulation blanket on the water heater?
Should I turn down the temperature on my water heater to conserve energy?
What are my responsibilities when requesting an installation, delivery or maintenance of a water heater?
What are my responsibilities when requesting a water heater removal?
What are your water heater rental rates?
What is an EcoPeak® water heater?
What is Legionella?
What is standby loss? Or What is the standby loss of a water heater?
What size water heater do I need?
Why is the valve on top of my water heater leaking? What should I do?
Who replaces my water heater after a flood?
Why should I rent a water heater from NB Power?

Still have questions?

Contact us and we'll be happy to help you with any questions you may have.

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    1 800 663-62721 800 663-6272