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COVID-19 Information: New Brunswickers can continue to benefit from our residential and business energy efficiency programs. The Community Outreach Program remains on hold to help prevent the spread of COVID-19.

Our employees and contractors follow pandemic operational plans aligned with Public Health to keep everyone safe.

Prior to an employee or contractor going inside your home or business, health screening will take place. Results of screening will determine if the appointment will proceed and the type of protective equipment to be used. We appreciate our customers’ patience and flexibility as we navigate the impacts of COVID-19 together.

Need help with your NB Power bill? We can help.

Coronavirus

Supporting and Serving our Customers

NB Power takes pride in powering our province. That’s why we’re committed to maintaining safe and reliable service during this unprecedented time. Our team has changed some of the ways we operate to protect the health and safety of our customers, employees and contractors.

COVID-19 has touched the lives of all New Brunswickers. We want to help our customers experiencing financial hardships resulting from the pandemic so they can focus on what matters most.