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Reporting Power Interruptions or Safety Hazards (toll-free 24 hours)

1 800 663-6272

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Our Customer Service Representatives are available Monday to Friday from 8:00 a.m. to 6:00 p.m. (excluding major holidays).

Customer Account and Service Inquiries (toll-free)

1 800 663-6272

Support for MY NB Power Account (toll-free)

1 888 544-2333

Corporate Inquiries and Switchboard

(506) 458-4444


Submit your questions or requests by email and we will respond within 3 business days.


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For correspondence:
NB Power
515 King Street
PO Box 2000
Fredericton, NB E3B 4X1

For mailing bill payments:
NB Power
PO Box 2000
Caraquet, NB
E1W 1C1


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