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Gift Cards

NB Power is pleased to offer gift cards, an easy method to let someone know you’re thinking of them. It’s a pre-paid, reloadable, non-expiring card that gives the holder a quick and convenient option to pay their NB Power bill. These Gift Cards are a great way to express appreciation by giving a practical gift for the holidays or any special occasion.

How do I activate or reload my NB Power Gift Card?

It can be initially activated for any value from $5-$500, and reloaded for any value from $1.00 up to a total card balance of $500. They can be purchased in-store at many of our payment locations using your debit card or cash. After payment is complete, your card will be activated/reloaded and you will receive an activation/reload receipt as proof of payment.

Where can I use my NB Power Gift Card?

The NB Power Gift Card can be used at many of our payment locations. Please note that Service New Brunswick payment locations do not sell or redeem NB Power Gift Cards.

How do I use my NB Power Gift card?

Many of NB Power’s payment locations have a card reader at their register. Just hand your card to the customer service representative at the payment location and the amount of your gift card will be applied as payment on your power bill.  Your remaining balance will be printed on your receipt.

How do I check my remaining balance?

There are two ways to check the balance remaining on your card:

  1. Check your receipt at the payment location. Your balance will be printed each time you use your card.
  2. Check the balance online, you will need the 20-digit card number on your NB Power Gift Card.

Do NB Power Gift Cards expire?

NB Power’s Gift Cards never expire.

Will NB Power Gift Cards replace NB Power gift certificates?

Yes. NB Power has discontinued the sale of paper gift certificates. However, we will continue to honor paper gift certificates.

How do I replace a lost, stolen, damaged or unreadable NB Power Gift Card?

NB Power Gift Cards are non-refundable. However, if you purchased a gift card and have the receipt, NB Power may be able to help. If your card has been lost, stolen, damaged or is no longer readable please contact NB Power immediately at 1-800-663-6272. Our customer service representatives can cancel the card and help you issue a new one. Prior to re-issuing a gift card NB Power will need to confirm whether the original gift card has been redeemed. If it has been redeemed, NB Power cannot re-issue the gift card.