At NB Power, we’re committed to providing New Brunswickers with a safe, reliable and secure supply of electricity. Our team is focused on doing everything we can to support New Brunswickers and provide them with the level of customer service they deserve.

We have to take the steps that are necessary to provide the services our customers expect today as well as prepare for tomorrow. We’re committed to making the necessary investments so our transmission, distribution, and generating systems stay strong for today and are ready for the future. This means your power remains steady even as demand grows and challenges arise.

Aging infrastructure, an increased demand for electricity and stronger weather systems due to climate change mean rate increases continue to be necessary. 

On October 1, 2025, NB Power submitted a new General Rate Application to the New Brunswick Energy and Utilities Board (NBEUB) for the 2026/27 fiscal year requesting a rate increase of 4.75% across all rate classes. If approved, this will make a difference of approximately $10.90/month for the average residential customer using 1,350 kWh/month. Changes would go into effect April 1, 2026.  The NBEUB will determine if the request is reasonable and if the costs are necessary. The timeline for this application is as follows:

• October 2025 – NB Power submits the GRA to the NBEUB
• Early winter 2026 – Hearing is held
• Late winter 2026 – NBEUB issues its decision
• April 1, 2026 – Any approved rate changes will take effect

As always, all customers are welcome to participate in the hearing and have their voices heard. The rate application material is available on the NBEUB website  by searching Matter EL-003-2025. 

For details on what’s driving this rate increase request and where the money will go, please click here. 

As a cost-of-service utility, we only charge what we need to cover the cost of delivering electricity to New Brunswickers. We go to great lengths to ensure New Brunswickers pay the lowest electricity rates possible, and we look at every opportunity we can to reduce our own costs and increase our internal efficiencies before we raise rates.   

Where is the money going?

These funds will go directly toward upgrading essential infrastructure, ensuring a reliable supply of power for homes and businesses, and supporting the transition to clean, modern energy solutions.

What are the primary drivers for the rate change?

80 per cent for improvements in reliability and station performance to address infrastructure deficit

20 per cent due to inflation, market prices and customer support

What improvements will be funded by this rate change?

• Through this rate request, specific investments will be made in
  • Generating Station Reliability
  • Vegetation Management
  • Cybersecurity
  • Energy Efficiency Programs

How are New Brunswickers benefiting from recent rate changes?

• Over the past three years, $244.8 million has been invested in reliability projects across the province, strengthening our transmission and distribution systems to provide more reliable service for customers.
• $918 million has been invested in our generating stations as we continue to improve their reliability and performance to maximize the value they provide for our customers.
• We’ve also been able to expand energy efficiency programs and services, helping customers lower their energy use and manage costs.

2024/25 and 2025/26 Rate Decision

On December 15, 2023, NB Power submitted a two-year General Rate Application (GRA) to the New Brunswick Energy and Utilities Board (NBEUB) to provide New Brunswickers with predictability in rates for the 2024/25 and 2025/26 budget years.

The application went through an independent, rigorous review process by the NBEUB, giving customers, industry and others an opportunity to participate and offer feedback. The rate application material is available on the NBEUB website by searching Matter #0552.

On November 8, 2024, the NBEUB issued its decision for the 2024/25 and 2025/26 budget years.

As a result, rate changes went into effect on April 1, 2024 and April 1, 2025. 

Details of the new rates per class is available on the Rate Schedules and Policies page.

Variance Account Recovery (VAR) Filing 

On December 12, 2024, NB Power submitted its annual update on the Variance Account Recovery mechanism, which adjusts for variances between budgeted and actual costs largely outside NB Power's control. For the fiscal year starting April 1, 2025, the VAR charge, as approved by the NBEUB, will be 0.41¢/kWh.

Managing Your Energy Costs 

We know New Brunswickers are looking for support to help them manage their energy use and bills. That’s why we are rolling out new customer education initiatives to promote tangible steps to help customers reduce their energy consumption. We want our customers to better understand how they’re using electricity so they can take action  to help lower their usage and therefore bills wherever possible.

NB Power also offers the following programs to help New Brunswickers manage their energy usage and bills:

• The Enhanced Energy Savings Program provides free heat pumps and insulation to eligible households. 
• Equalized Payment Plans help customers budget with predictable monthly payments. 
• Payment assistance resources are available for those in need. 
• Visit saveenergynb.ca for more information on energy efficiency programs and practical, energy-savings tips.