At NB Power, we are committed to providing New Brunswickers with a safe, reliable and secure supply of electricity. Our team is focused on doing everything we can to support New Brunswickers and provide them with the level of customer service they deserve.

We are investing in the future of our province, and we need a strong, clear and financially secure path forward to ensure we can meet the needs of all the customers, businesses and communities that rely on our services every day.

On October 1, 2025, NB Power submitted a new General Rate Application (GRA) to the New Brunswick Energy and Utilities Board (NBEUB) for the 2026/27 fiscal year requesting a rate increase of 4.75% across all rate classes. If approved, this will make a difference of approximately $10.90/month for the average residential customer using 1,350 kWh/month.

General Rate Application Filing

On October 6, 2026, NB Power filed a General Rate Application with the New Brunswick Energy and Utilities Board. We filed a three-year rate plan to give our customers greater predictability and a clearer picture of future rates, investments and priorities.

What does this mean for customers?

The application asks for a 5.5% rate change for all customer classes to be implemented on April 1, for the next three years. For the average residential customer using 1,350 kWh of electricity monthly, they would see a rate change of $13.25 per month in the first 12 months.

The application also outlines new customer benefits made possible by the provincewide deployment of smart meters, specifically requesting a proposed reduction of connection and disconnection fees from approximately $76 to just over $9, offering new value and savings.

Why are rates changing?

At NB Power, we know every rate increase matters, which is why we go above and beyond to limit them.

We are continuing to take steps to manage our operational costs and reduced our budget by $65.9 million last year.

Investments in power plants, poles, wires and equipment support reliable electricity service across the province.

The specific factors driving the rate change include:

What can customers expect from this rate change?

• Greater predictability
• Continued reliability
• Greater transparency
• Fewer surprises
• Independent review

How are New Brunswickers benefitting from recent rate changes?

Over the last three years, NB Power has invested $981 million in generation and $307 million in transmission and distribution, totalling $1.288 billion supporting:

• Reliable service
• Replacement of aging equipment
• System improvements
• Future energy needs

How do NB Power’s rates compare to other jurisdictions?

Based on currently available rates, NB Power’s residential and large industrial rates compare favourably with many jurisdictions in Atlantic Canada and northeastern North America.

The bright orange bar shows NB Power’s current rate. The shaded orange portion shows the illustrative rate after three proposed annual increases. The comparison does not include future rate changes in other jurisdictions. NB Power’s proposed increases are subject to NBEUB approval.

It should be noted that potential increases in the other jurisdictions (which are expected due to current forecasts and electricity industry trends) are not represented in these graphs.

This suggests that even with the proposed three years of rate increases, NB Power ratepayers – residential, business and industrial customers - will continue to pay the least for electricity in our region.

What happens next?

Before any changes take effect, the application will be subject to an independent regulatory review by the NBEUB in a public-facing process that is open to the participation of all New Brunswickers.

Once the hearing dates are determined, they will be publicly announced.

Any approved changes will be communicated to all customers before they take effect. 

Managing your energy costs

We know New Brunswickers are looking for support to help them manage their energy use and bills which is why we continue to offer a full suite of energy efficiency and educational programs, as well as payment assistance resources. Find out more here.

Variance Account Recovery (VAR) Filing

In December of each year, NB Power submits its annual update on the Variance Account Recovery (VAR) mechanism, which adjusts variances between budgeted and actual costs largely outside NB Power's control. That is a separate filing from our General Rate Application and you can learn more about that process here.