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Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  


Our commitment to New Brunswickers

New Brunswickers can once again benefit from our residential, commercial and industrial energy efficiency programs. Our community outreach program remains on hold. We’ll continue to do our part to contain the spread of COVID-19 by respecting physical distancing and safety protocols.  

Street Light Outages

If there is a street light that has burnt out in your neighbourhood, we would like to know about it so we can have it replaced or repaired. Please report this problem using this online form. If you see any power lines down or something about a pole or line that doesn't look right, please call us as soon as possible. Our customer service number is 1 800 663-6272. Please remember, if wires or poles are down, stay at least 25 feet away from them as they can be very dangerous.

What is the nature of the problem?
Using one of the following options, please indicate what best describes the location of the defective light.

1 - Looking at the property from the street, the defective light is located:

2 - The defective light is located at the corner of streets:

3 - Please write any additional information that will help our customer service technician to locate the defective light.

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