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Understanding Your Bill
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Bill Inserts

2025

Previous bill inserts:

2024
Programs, rebates, and tips to help you save energy
New power rates for NB (Residential)
New power rates for NB (General Service)
New power rates for NB (Small Industrial)

Understanding Your Bill

Reading a Typical Bill

Reading an Unmetered Account Bill

Electricity usage and what it means for your bill

Rate Schedules and Policies

A. Introduction

B. Definition of Terms

C. Authority, Authorizations and Contracts

D. Provision of Service

E. Security Deposits

F. Billing and Payments

G. Services Available to Customers

H. Extension of Facilities - Overhead

I. Extension of Facilities - Underground

J. Optional Facilities

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L. Use of Service

M. Disconnection of Service

N. Rate Schedules and Rate Application Guidelines

O. Fees and Charges

Back of Bill Message

Reading Your Meter

Key Conditions of Service

Track and Manage Your Energy Use

Residential Energy Usage Alerts

Business Energy Usage Alerts

Residential Usage Data

Business Usage Data

Learn more about energy usage alerts

Residential Billing & Metering Assessment

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Questions / Comments Ask Us

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