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Accounts & Billing

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Billing and Payment
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Knowledge is Power
Why energy bills rise in winter Understanding your energy usage What you can do to lower your bill: Small changes can add up Smart Meter Insights & Online Tools Programs and support Energy Learning Roadshow

Understanding Your Bill
Reading a Typical Bill Reading an Unmetered Account Bill Electricity usage and what it means for your bill Rate Schedules and Policies Bill Inserts Back of Bill Message Reading Your Meter Key Conditions of Service Track and Manage Your Energy Use Residential Billing & Metering Assessment
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Outages

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During an Outage
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Storm Preparation
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Power Restoration
Products & Services

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For Your Home For Your Business Water Quality Water Heater Maintenance Terms and Conditions
Lighting Service
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Tree Maintenance
Why How Your Trees Requesting Tree Maintenance

Electric Vehicles
Benefits of EVs Choose your EV Charge your EV Electric Vehicle Home Charger Package Charging Rebates for Business
SureConnect Service
Before you start Rental and Pricing Information Product Information & Installation Using your GenerLink™ with your generator SureConnect Service Enquiry

Residential
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Business
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Your Questions Electrical Wiring Permit Application Building Permit / Waiver
Embedded Generation
Additional Resources
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Energy Efficiency at Home

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Tools and Resources
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Energy Efficiency for Business

ENERGY STAR® Portfolio Manager®
Quick Start Guide
Events and Training
Energizing Efficiency Conference

Peak Rebate Program
Program Guidelines Success Stories
What is Peak Demand?

Energy Efficiency Programs

New Brunswick's energy efficiency programs have moved to a new website

Visit saveenergynb.ca
Safety

Electrical Safety
At Home On the Job
Working around Transmission Lines
How the Process Works Important Guidelines and Considerations
Dam Safety

Emergency Preparedness
Are you Prepared? Flooding Downed Power Lines Vehicle Accidents Involving Power Lines
Meter Safety

Pole Safety

Nuclear Safety
Safe and Prepared Emergency Response Synergy Challenge Radiation Safety Environmental Protection Waste Management
Corporate Safety
Grid Modernization

Building Tomorrow's Grid
Smart Grid and Cybersecurity Third Party Resources

Smart Meters
Smart Meter Information Sessions What to expect during smart meter installation Questions and Answers about Smart Meters Myths vs. Facts: The Truth about Smart Meters Smart Meters and Safety Smart Meters and Privacy Smart Meters and Radio Frequency What Was Said EUB Positive Decision

Smart Grid Atlantic
Shediac Smart Energy Community Project
Conservation Voltage Reduction Project

Siemens Partnership

Shediac Smart Energy Community Project
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Regulatory
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Our Business
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Advanced Small Modular Reactors Belledune Clean Fuel Project Dalhousie Decommissioning Fredericton South Reliability Project Mactaquac Project Mactaquac - Alkali-Aggregate Reaction Mitigation Operations Milltown Decommissioning Nepisiguit Falls NB / NS Interprovincial Transmission Line Project Pilot Projects PLNGS Domestic Wastewater Treatment Plant Upgrade Rusagonis Switching Station Saint John Corridor Project

Who We Are
Our Management Team Board of Directors 25 Year Club
In the Community
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Learning
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History

ENERGIZING OUR FUTURE
Strategic Plan 2023-2035

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Purchasing & Tenders

Surplus Items for Sale

A Canada Post Strike is impacting mail delivery.

Bill payments are still due on time, and we’re here to help you stay on track! Take advantage of our online tools for quick payments and consider exploring our paperless billing options for added convenience.

Learn more now!

Teacher's Information

Online Resources for Teachers

Looking for field trip ideas?

Electrical Safety Simulator

The electrical safety simulator is a tool designed to supplement teacher information with an interactive electrical and hydro safety course.
*Please note this simulator provides only desktop functionality and is limited to Internet Explorer users.

Learning

Discovery Station

Learn About Electricity

Nuclear

Thermal

Hydro

Teacher's Information

Energy Education Program