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Our commitment to our customers

NB Power’s top priority at this time is providing safe and reliable service to customers’ homes, businesses and communities so they can focus on what matters most.

We understand that New Brunswickers may have difficulty paying their bills due to illness, job loss, or requirements to self-isolate as result of this pandemic. Click here to learn more about the steps we’re taking to help support our customers.

In order to do our part to help contain the spread of COVID-19, we have moved our operations to essential services only. This includes emergencies, outage restoration, moving requests and essential water heater services. Please call us at 1 800 663-6272 for support with these essential services - our team remains available to assist you.




It is very important for us as New Brunswickers to do our part to help contain the spread of COVID-19.

In support of the COVID-19 response here in New Brunswick, NB Power has moved to essential services only. To learn how NB Power can help you during these unprecedented times, click here.

Since NB Power is the delivery agent for New Brunswick’s energy efficiency programs, this means that all programs have been suspended until further notice and we will not be accepting new registrations at this time.

During this challenging time, our commitment to our fellow New Brunswickers remains strong. We will continue to provide safe and reliable service for your homes, businesses and communities so you can focus on what matters most.

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Electrical Wiring Permits


While we focus on maintaining essential services for our customers, we will not be processing wiring permits unless the work has been deemed a critical situation by your electrical inspector.

Our electrical wiring permit phone line has been suspended. For emergencies, please contact us at 1 800-663-6272 and for general inquiries about wiring permits, please contact your electrical inspector.


Follow these easy steps to get started:


You can submit your request 24 hours a day, seven days a week through our self-serve option. Complete our web form at Electrical Wiring Permit Application Form.

You can also give us a call at 1 800 615-0522 between 8:00 a.m. and 4:30 p.m. Monday to Friday.

Please ensure you have the following:

  • Contact information including email address
  • Exact location of the property (civic number, lot number or 911 address)
  • Work order number if NB Power is required (exceptions include customers of Edmundston Energy, Perth Andover Light Commission and Saint John Energy). A work order is provided from NB Power to the property owner upon request.
  • Building permits or waivers – These documents can be uploaded directly on our website through the self-serve option.

Please ensure that you are providing the correct information and permit type in order to avoid delays to your application.


If you submitted your application online, it will be processed within two business days once approved.

After your application has been processed, you will receive an e-mail notification with next steps.


Payment options available to you are:

  • Pre-Authorized Debit (PAD)
    • Once you have filled out the PAD form, we will be able to process your payment automatically. In this case, the permit fee will be deducted from your bank account.

You will receive copies of your electrical wiring permit and confirmation of your payment by e-mail.

  • Visa and MasterCard
    • Make real time payments once the application is approved by calling 1 800 615-0522 between 8:00 a.m. and 4:30 p.m. Monday to Friday. You will receive a notification when we are ready to process your credit card payment.
  • Cheque or money order sent to:

NB Power
Attn: Electrical Wiring Permit Applications
515 King Street
PO Box 2000, STN A
Fredericton NB E3B 4X1            


You will be responsible to contact Technical Inspection Services with the New Brunswick Department of Public Safety by calling 1 888 659-3222 between 8:15 a.m. and 4:30 p.m. Monday to Friday to coordinate a final inspection. The electrical wiring permit # is required.


Electrical Wiring Permit Application Form