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Our commitment to our customers

NB Power’s top priority at this time is providing safe and reliable service to customers’ homes, businesses and communities so they can focus on what matters most.

We understand that New Brunswickers may have difficulty paying their bills due to illness, job loss, or requirements to self-isolate as result of this pandemic. Click here to learn more about the steps we’re taking to help support our customers.

In order to do our part to help contain the spread of COVID-19, we have moved our operations to essential services only. This includes emergencies, outage restoration, moving requests and essential water heater services. Please call us at 1 800 663-6272 for support with these essential services - our team remains available to assist you.

 

 

 

It is very important for us as New Brunswickers to do our part to help contain the spread of COVID-19.

In support of the COVID-19 response here in New Brunswick, NB Power has moved to essential services only. To learn how NB Power can help you during these unprecedented times, click here.

Since NB Power is the delivery agent for New Brunswick’s energy efficiency programs, this means that all programs have been suspended until further notice and we will not be accepting new registrations at this time.

During this challenging time, our commitment to our fellow New Brunswickers remains strong. We will continue to provide safe and reliable service for your homes, businesses and communities so you can focus on what matters most.

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Your Questions

 

Who can apply for an electrical Wiring Permit Application?
Where do I apply or renew my electrical contractor’s licence?
What is required in order to apply for an electrical wiring permit?
Do I need to fill out the Electrical Contractor /Sign Contractor section every time I request an Electrical Wiring Permit Application?
What types of permits can I apply for at NB power?
What are the payment options?
Why do I need a building permit or waiver?
How can I provide my building permit or waiver to NB Power?
How do I get a building permit or waiver?
When requesting an electrical wiring permit application online, can a copy be provided for my records?
How will you provide me with a receipt of my payment?
Why do I need to fill out information in regards to Energy Devices?
How will I know if my Electrical Wiring Permit Application is approved once I submit my webform?
Who do I contact when I am ready for the inspection?
When requesting an electrical wiring permit application online, can a copy be provided for my records?
How do I upload a document?