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Our commitment to our customers

NB Power’s top priority at this time is providing safe and reliable service to customers’ homes, businesses and communities so they can focus on what matters most.

We understand that New Brunswickers may have difficulty paying their bills due to illness, job loss, or requirements to self-isolate as result of this pandemic. Click here to learn more about the steps we’re taking to help support our customers.

In order to do our part to help contain the spread of COVID-19, we have moved our operations to essential services only. This includes emergencies, outage restoration, moving requests and essential water heater services. Please call us at 1 800 663-6272 for support with these essential services - our team remains available to assist you.




It is very important for us as New Brunswickers to do our part to help contain the spread of COVID-19.

In support of the COVID-19 response here in New Brunswick, NB Power has moved to essential services only. To learn how NB Power can help you during these unprecedented times, click here.

Since NB Power is the delivery agent for New Brunswick’s energy efficiency programs, this means that all programs have been suspended until further notice and we will not be accepting new registrations at this time.

During this challenging time, our commitment to our fellow New Brunswickers remains strong. We will continue to provide safe and reliable service for your homes, businesses and communities so you can focus on what matters most.

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Purchasing & Tenders

In support of the COVID-19 response here in New Brunswick, NB Power has moved to essential services only. This means that all tenders/RFPs currently open will be extended for two (2) weeks at which time the situation will be re-assessed. We will monitor the situation weekly and will be posting any additional changes to our tendering processing (i.e. how we accept tenders) on our website at .

NB Power makes approximately 15-20,000 purchases annually, many of which result in positive and long-term relationships. When making these purchases, NB Power follows provincial legislation, namely the Procurement Act and the Crown Construction Contracts Act, as well as other relevant laws and policies. The Acts and the Regulations can be found on the provincial government website.

NB Power uses different procurement methods to meet its needs. Larger purchases are often made by issuing a Request for Tender or Request for Proposal which is posted on the New Brunswick Opportunities Network. Smaller purchases are typically made through a Request for Quote where a limited number of suppliers are contacted directly. In a small percentage of cases, NB Power negotiates with specific suppliers based on clearly defined exemptions that are outlined within the Procurement Act & Regulations.

If you have products or services to offer and would like us to be aware of your offerings, please send any relevant information, such as your website or product line card, to

To access NB Power's current tenders, please visit the New Brunswick Opportunities Network (NBON) site.

To access National Maintenance Agreements (NMA) please click here.

Corporate Safety Manual

It is the responsibility of the Contractor to be aware of and abide by applicable safety requirements within NB Power practices and procedures. Adherence to the Corporate Safety Manual is a condition of employment for every employee and Contractor.

Frequently Asked Questions

1. Where can I find tenders to bid on?

NB Power's tenders are located on the New Brunswick Opportunities Network (NBON) site. To access current tenders, please click here.

3. How do I download a tender?

To download a tender you must first login to the NBON site. Once logged in and the tender you would like to download has been located, click the "Attachments Exist" file folder icon. From there, you will see a screen similar to the one below and can simply click the PDF icon to access the file. Once the document opens in the PDF format, you will be able to print and/or save the document.


4. Who do I contact with questions about a tender or to make a tender submission?

Please contact our Tender Coordinator at (506) 458-3641or with any questions or submissions.

5. Who do I contact if I have technical issues on the New Brunswick Opportunities Network website?

For help with the NBON website, please click here and click on the 'Help Menu' located beneath the menu items on the left hand side of the web page.