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New Brunswick's energy efficiency programs have moved to a new website

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Restoration Update :

Crews will continue until every customer is restored.
We are updating estimated times of restoration (ETRs) as more information becomes available, and we encourage you to keep checking the website. ETRs tell you when restoration for the region is expected to be completed and are subject to change.
Why does my neighbour have power but I don’t? Learn more
How power is restored

Check your meter mast : If safe to do so, please check the metal tube attached to your home where the power line connects. If the meter mast is bent, broken, or pulled away you must contact a certified electrician to repair it before we can safely reconnect your power. Read more here

As a reminder, please keep a safe distance of at least 10 meters from any downed infrastructure (lines, transformers, trees) and do not approach downed lines as they can still be energized.

Please continue to report outages at nbpower.com/reportoutage. It is the only way to ensure we know your power is out.

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Corporate Safety

The safety of the public, employees and environment is our top priority.

Maintaining a strong safety culture within the company is demonstrated through the commitment to follow all safety rules. Employees are responsible to ensure they are engaged and making use of the best tools, personal protective equipment and appropriate working standards.

There is a focus on employee health and wellness through programs including:

Employee and Family Assistance Program
Return to work program
Joint Health and Safety Committees

Corporate Safety Manual

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Questions / Comments Ask Us

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