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We’re upgrading our systems. During this time, you may have missing information or estimates in your online usage graph. Some bills may be estimated. Any differences will be fixed automatically once actual meter data is received. The meter will continue to measure your energy use correctly. Your electricity service will not be affected. Learn More

 

After an Outage

  • Tips

    Quick Tip
    If your smoke detectors are electrically operated, consider buying some units with batteries as a backup.

Safety Tips

  • Stay well away from downed power lines and keep pets and children clear too. Report downed lines immediately to 1 800 663-6272.
  • Assume all cables and wires are energized and stay well away from them.
  • Do not go near electrical equipment around areas of standing water, like a flooded basement.
  • Once your refrigerator and freezer are operating, carefully check food for spoilage. Generally, food will keep for 24 to 48 hours, as long you keep the door closed.
  • If the outage lasted less than four hours, allow your electrical system a chance to stabilize. Turn on the most essential appliances one by one and wait 30 minutes before reconnecting others.
  • Reset electric clocks, automatic timers and alarms.