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Important notice
In the event of a Canada Post service disruption, avoid late payment fees by signing up for an online account at nbpower.com, where you can see your bill and account balance. Create your online profile today.

Contact Us

Emergencies

Reporting Power Interruptions or Safety Hazards (toll-free 24 hours)

1 800 663-6272

Reporting Power Interruptions or Safety Hazards (toll-free 24 hours)

1 800 663-6272

View current outages

Ask Us a Question

Phone

Our Customer Service Representatives are available Monday to Thursday from 8:00 am to 6:00 pm and Friday from 8:00 am to 4:30 pm (excluding major holidays).

Customer Account and Service Inquiries (toll-free)

1 800 663-6272

Support for your NB Power online account
(toll-free)

1 888 544-2333

Corporate Inquiries and Switchboard

(506) 458-4444

Our Customer Service Representatives are available Monday to Thursday from 8:00 am to 6:00 pm and Friday from 8:00 am to 4:30 pm (excluding major holidays).

Customer Account and Service Inquiries (toll-free)

1 800 663-6272

Support for your NB Power online account (toll-free)

1 888 544-2333

Corporate Inquiries and Switchboard

(506) 458-4444

On line

Submit your questions or requests by email and we will respond within 2 business days.

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Mail

For correspondenceFor mailing bill payments
NB Power
515 King Street
PO Box 2000, STN A
Fredericton, NB E3B 4X1
NB Power
PO Box 2000, STN MAIN
Caraquet, NB
E1W 1C1
For correspondence
NB Power
515 King Street
PO Box 2000, STN A
Fredericton, NB E3B 4X1
For mailing bill payments
NB Power
PO Box 2000
Caraquet, NB
E1W 1C1