Skip to main content
Search Menu

 

Our commitment to our customers

NB Power’s top priority at this time is providing safe and reliable service to customers’ homes, businesses and communities so they can focus on what matters most.

We understand that New Brunswickers may have difficulty paying their bills due to illness, job loss, or requirements to self-isolate as result of this pandemic. Click here to learn more about the steps we’re taking to help support our customers.

In order to do our part to help contain the spread of COVID-19, we have moved our operations to essential services only. This includes emergencies, outage restoration, moving requests and essential water heater services. Please call us at 1 800 663-6272 for support with these essential services - our team remains available to assist you.

 

 

 

It is very important for us as New Brunswickers to do our part to help contain the spread of COVID-19.

In support of the COVID-19 response here in New Brunswick, NB Power has moved to essential services only. To learn how NB Power can help you during these unprecedented times, click here.

Since NB Power is the delivery agent for New Brunswick’s energy efficiency programs, this means that all programs have been suspended until further notice and we will not be accepting new registrations at this time.

During this challenging time, our commitment to our fellow New Brunswickers remains strong. We will continue to provide safe and reliable service for your homes, businesses and communities so you can focus on what matters most.

Read more

 

Point Lepreau Nuclear Generating Station

 

Like all nuclear stations, the Point Lepreau Nuclear Generating Station (PLNGS) depends on the support of our host community and the public to operate successfully.
 
The people who live and work near PLNGS are as important to its success as the people who work at the plant. That’s why helping the public understand nuclear power and keeping the communities around the Station informed of what’s happening at the Station is a key part of how NB Power does business. We use the responses from this public survey to help us decide how we can best communicate with our community about the Station.
 
It is our responsibility to be a good neighbour, strong environmental steward and a trusted community partner.

 

Community Newsletter

On a quarterly basis, NB Power publishes From the Point, a newsletter for the communities surrounding the Point Lepreau Nuclear Generating Station. It features information about plant activities, employees, community partnerships, the regulatory process and other topics of interest.

From The Point Newsletter Summer 2018

From the Point

Winter 2019
From The Point Newsletter Fall 2018

From the Point

Fall 2018
From The Point Newsletter Summer 2018

From the Point

Summer 2018
From The Point Newsletter Spring 2018

From the Point

Spring 2018
From the Point Winter 2017

From the Point

Winter 2018
From the Point Fall 2017

From the Point

Fall 2017
From the Point Summer 2017

From the Point

Summer 2017
From the Point Spring 2017

From the Point

Spring 2017
from the point winter 2017

From the Point

Winter 2017
From the Point Fall 2016

From the Point

Fall 2016
from the point summer 2016

From the Point

Summer 2016

Public Opinion Survey

Understanding public opinion about nuclear power, and more specifically, the Point Lepreau Nuclear Generating Station (PLNGS), is important to NB Power.

We constantly seek feedback to ensure we are meeting people’s expectations, including the use of periodic telephone surveys.

In March 2017, telephone interviews involving over 600 New Brunswickers were conducted and the results were positive. We use the responses from this public survey to help us decide how we can best communicate with our community about the Station.

You can view the most recent survey results here.