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We’re upgrading our systems. During this time, you may have missing information or estimates in your online usage graph. Some bills may be estimated. Any differences will be fixed automatically once actual meter data is received. The meter will continue to measure your energy use correctly. Your electricity service will not be affected. Learn More

 

Customer Service Inquiry

For customer service inquiries, please fill in the form below and we will respond to your inquiry within 5 business days. (For emergencies or outages please call 1-800-663-6272).

If you’re contacting us about higher-than-expected bills, the following resources may be helpful:

  • Explore tools, programs, and information to help you manage your bill: Knowledge is Power.
  • Learn how your charges are broken down and compare your electricity use to last month and the same time last year: Reading a Typical Bill.
Customers with communicating smart meters can: Thank you for your patience as we work to assist all customers.

Note: Account number or service/premise address is required.
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