Skip to main content
Search Menu

 

Our commitment to our customers

NB Power’s top priority at this time is providing safe and reliable service to customers’ homes, businesses and communities so they can focus on what matters most.

We understand that New Brunswickers may have difficulty paying their bills due to illness, job loss, or requirements to self-isolate as result of this pandemic. Click here to learn more about the steps we’re taking to help support our customers.

In order to do our part to help contain the spread of COVID-19, we have moved our operations to essential services only. This includes emergencies, outage restoration, moving requests and essential water heater services. Please call us at 1 800 663-6272 for support with these essential services - our team remains available to assist you.

 

 

It is very important for us as New Brunswickers to do our part to help contain the spread of COVID-19.

In support of the COVID-19 response here in New Brunswick, NB Power has moved to essential services only. To learn how NB Power can help you during these unprecedented times, click here.

Since NB Power is the delivery agent for New Brunswick’s energy efficiency programs, this means that all programs have been suspended until further notice and we will not be accepting new registrations at this time.

Frequently Asked Questions (FAQs) for current program participants have been added to each program section.

During this challenging time, our commitment to our fellow New Brunswickers remains strong. We will continue to provide safe and reliable service for your homes, businesses and communities so you can focus on what matters most.

Read more

 

Outages

Check Outages

Get the latest on your outage by searching your phone or account number.

Your power is out but not found here? Report a Power Outage.

Search Type
-

Customers Affected

> 1000
101 - 1000
11 - 100
1 - 10
Outage List
RegionNumber of Unplanned Outages HelpThese outages occur as a result of damage to NB Power facilities and directly interrupt the supply of power to customers. The cause of the damage may be weather related, vehicle accidents, vandalism, trees falling on lines, etc.Customers Affected by Unplanned OutagesPlanned Outages in Region HelpThese outages occur for planned maintenance activities to repair and/or upgrade NB Power infrastructure. 
Acadian Peninsula00
Acadian Peninsula
Acadian Peninsula
Outages
0
Customers Affected
0
Carleton00
Carleton
Carleton
Outages
0
Customers Affected
0
Central York Sunbury00
Central York Sunbury
Central York Sunbury
Outages
0
Customers Affected
0
Chaleur00
Chaleur
Chaleur
Outages
0
Customers Affected
0
Charlotte Southwest00
Charlotte Southwest
Charlotte Southwest
Outages
0
Customers Affected
0
Kennebecasis Valley Fundy00
Kennebecasis Valley Fundy
Kennebecasis Valley Fundy
Outages
0
Customers Affected
0
Kent00
Kent
Kent
Outages
0
Customers Affected
0
Kings/Queens00
Kings/Queens
Kings/Queens
Outages
0
Customers Affected
0
Moncton Riverview Dieppe00
Moncton Riverview Dieppe
Moncton Riverview Dieppe
Outages
0
Customers Affected
0
Northumberland Miramichi00
Northumberland Miramichi
Northumberland Miramichi
Outages
0
Customers Affected
0
Restigouche00
Restigouche
Restigouche
Outages
0
Customers Affected
0
Sackville Port Elgin00
Sackville Port Elgin
Sackville Port Elgin
Outages
0
Customers Affected
0
Shediac Cap Pele00
Shediac Cap Pele
Shediac Cap Pele
Outages
0
Customers Affected
0
Victoria Madawaska00
Victoria Madawaska
Victoria Madawaska
Outages
0
Customers Affected
0
Summary00  Summary
Outages
0
Customers Affected
0

Outage Data Last Updated at: 2020‑03‑31 11:00 PM
(Refreshed at 10 minute intervals)


Emergency Resources
NB Power (to report an outage or downed line)
1-800-663-6272


Environmental Emergencies
1-800-565-1633



Emergency Assistance Call 9-1-1
Road Report
1-800-561-4063


River Watch Recorded Message
1-888-561-4048


NB Emergency Measures Organization
1-800-561-4034

Storm Gallery