Skip to main content
Search Menu

Key Performance Indicators

Key Performance Indicators

NB Power identifies key performance indicators and sets annual targets for these key performance indicators to advance the annual Business Plan and the long-term Strategic Plan 2023-2035 – Energizing of Future, reporting its progress in its quarterly and annual reports.

 

Table 1 – NB Power 2023/24 Business Plan Key Performance Indicators for Fiscal Year 2023/24

Key Performance Indicators Fiscal Year 2023/24 2023/24 Results
Net Earnings $6.8 million
Net Capital Expenditures $425 million
Change in Net Debt - $59 million
Customer Satisfaction Score 708
System Average Interruption Duration Index (SAIDI) 6.52
System Average Interruption Frequency Index (SAIFI) 2.17
Nuclear Net Capacity Factor 87%
Per cent Renewables (Renewable Portfolio) 45%
Investments in Critical Grid Modernization Projects $21.3 million
Energy Efficiency Achieved from Demand Side Management Programs (actual energy efficiency achieved relative to 0.5 per cent target) 69 GWh
Total Recordable Injury Frequency Rate (TRIF) 1.06

 

Additional Performance Indicators

In accordance with the directive from the New Brunswick Energy and Utilities Board (EUB), NB Power also publishes additional performance indicators as identified during the 2023/24 General Rate Application and decision.

 

Table 2 – Additional Performance Indicators and Results for 2023/24

Additional Performance Indicators Fiscal Year 2023/24 2023/24 Results
Operations, Maintenance & Administration $621.7 million
Net Debt $5,347 million
Cost Optimization Savings $37.4 million
In-province Sales $1,606 million
Out-of-province Sales $1,268 million
Per cent of Debt in Capital Structure 93%
Operating Cash Flow/ Total Debt 8%
Total Customers (Direct and Indirect) 433,056
Total MWh Delivered 24,352,000 MWh
Total MWh Delivered in the Province 13,557,000 MWh
In-province Generation Totals by Fuel Source (MWh) 
Hydro 3,144,000 MWh
Nuclear 4,820,000 MWh
Thermal 2,573,000 MWh
Purchases 3,986,000 MWh
Operations, Maintenance & Administration Costs per Customer   $1,436
Operations, Maintenance & Administration Costs per Total MWh Delivered $26
Net Earnings per MWh Delivered $0.28
Hydro Long-Term Average 123%
Mactaquac Generating Station Capacity Factor 35%
Bayside Generating Station Capacity Factor 56%
Carbon-free generation 80%
List of five feeders/circuits that have the lowest annual customer average interruption duration index* See Table 2a
List of five feeders/circuits that have the lowest annual customer average interruption frequency index** See Table 2b
Investments in Energy Efficiency Programs $123.2 million
Greenhouse Gas Reduction as a result of Internal Demand Reductions 338.7 tonnes
New Power Purchase Agreements for Renewables (MW) 25.2 MW
New Power Purchase Agreements for Energy Storage (MW) 0 MW
   

 

Table 2a – Five (six) feeders with the lowest feeder average interruption duration index (FAIDI)

Five (six) feeders with the lowest feeder average interruption duration index (FAIDI)
Service City Substation Circuit Name FAIDI
Nepisiguit Falls Great Falls 7202J800_GREAT FALLS 0
Atholville Atholville R1_ATHOLVILLE 0
Brunswick Mines Brunswick Mines R1_BRUNSWICK MILLS RD. 0
Campbellton Campbellton Hospital R1_CAMPBELLTON HOSP. 0
Saint-Quentin Saint-Quentin 138 KV R4_ST.QUENTIN 138 KV 0
McAdam Mill Lane (McAdam) S1_MILL LANE [MCADAM] 0
Five (six) feeders with the lowest feeder average interruption duration index (FAIDI)
Service City Nepisiguit Falls
Substation Great Falls
Circuit Name 7202J800_GREAT FALLS
FAIDI 0
 
Service City Atholville
Substation Atholville
Circuit Name R1_ATHOLVILLE
FAIDI 0
 
Service City Brunswick Mines
Substation Brunswick Mines
Circuit Name R1_BRUNSWICK MILLS RD.
FAIDI 0
   
Service City Campbellton
Substation Campbellton Hospital
Circuit Name R1_CAMPBELLTON HOSP.
FAIDI 0
   
Service City Saint-Quentin
Substation Saint-Quentin 138 KV
Circuit Name R4_ST.QUENTIN 138 KV
FAIDI 0
   
Service City McAdam
Substation Mill Lane (McAdam)
Circuit Name S1_MILL LANE [MCADAM]
FAIDI 0

 

Table 2b – Five (six) feeders with the lowest feeder average interruption frequency index (FAIFI)

Five (six) feeders with the lowest feeder average interruption frequency index (FAIFI)
Service City Substation Circuit Name FAIFI
Nepisiguit Falls Great Falls 7202J800_GREAT FALLS 0
Atholville Atholville R1_ATHOLVILLE 0
Brunswick Mines Brunswick Mills R1_BRUNSWICK MILLS RD 0
Campbellton Campbellton Hospital R1_CAMPBELLTON HOSP. 0
Saint-Quentin Saint-Quentin 138 KV R4_ST.QUENTIN 138 KV 0
McAdam Mill Lane (McAdam) S1_MILL LANE [MCADAM] 0
Five (six) feeders with the lowest feeder average interruption frequency index (FAIFI)
Service City Nepisiguit Falls
Substation Great Falls
Circuit Name 7202J800_GREAT FALLS
FAIFI 0
 
Service City Atholville
Substation Atholville
Circuit Name R1_ATHOLVILLE
FAIFI 0
 
Service City Brunswick Mines
Substation Brunswick Mills
Circuit Name R1_BRUNSWICK MILLS RD
FAIFI 0
 
Service City Campbellton
Substation Campbellton Hospital
Circuit Name R1_CAMPBELLTON HOSP.
FAIFI 0
 
Service City Fredericton
Substation Priestman Street, Fredericton
Circuit Name B8_PRIESTMANSTREET,F
FAIFI 0
   
Service City McAdam
Substation Mill Lane (McAdam)
Circuit Name S1_MILL LANE [MCADAM]
FAIFI 0

 

*NB Power does not have capability to calculate the interruption duration at the individual customer level and is reporting the index at the feeder level
**NB Power does not have capability to calculate the interruption frequency at the individual customer level and is reporting the index at the feeder level