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We’re upgrading our systems. During this time, you may have missing information or estimates in your online usage graph. Some bills may be estimated. Any differences will be fixed automatically once actual meter data is received. The meter will continue to measure your energy use correctly. Your electricity service will not be affected. Learn More

 

Meter Choice

Over 95% of NB Power customers already have a smart meter

Smart meters are now NB Power’s standard meter, with over 370,000 installed across the province.

Effective September 1, 2026, eligible customers who choose not to get a smart meter will pay a monthly fee of $4.65.

If you currently have a non-standard meter, you can switch to a smart meter at any time.
Complete the Online form below or call 1 800 663-6272 to speak with a Customer Care Advisor.

 

You must be the property owner to request a meter change.

Why switch?

  • No monthly fee
  • No cost to upgrade
  • View your energy use online 
  • Receive helpful energy usage alerts
  • Get started in minutes

Compare your options

Benefits  Smart Meter Non-Standard Meter
No monthly fee Check mark (graphic) X (graphic)
Person at a computer (graphic) View your energy usage online by day, hour, or every 15 minutes Check mark (graphic) X (graphic)
Calendar (graphic) More consistent billing periods (31 days in summer and 30 in winter) Check mark (graphic) X (graphic)
Meter (graphic) Remote meter reading (Fewer site visits and reduced environmental impact) Check mark (graphic) X (graphic)
Sun and moon (graphic) Future time-of-use rates (optional) Check mark (graphic) X (graphic)
Temperature warning (Graphic) Built-in safety feature (High temperature alerts) Check mark (graphic) X (graphic)

 

Ready to make the switch?

Complete the form below or call 1 800 663-6272 to request a smart meter

 

Still have questions?

Visit our Frequently Asked Questions!