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Accounts & Billing

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Billing and Payment
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Knowledge is Power
Why energy bills rise in winter Understanding your energy usage What you can do to lower your bill: Small changes can add up How your heating system affects your bill Smart Meter Insights Programs and support Energy Education

Understanding Your Bill
Reading a Typical Bill Reading an Unmetered Account Bill Electricity usage and what it means for your bill Rate Schedules and Policies Bill Inserts Back of Bill Message Reading Your Meter Key Conditions of Service Track and Manage Your Energy Use Residential Billing & Metering Assessment Standardized Billing Home Energy Estimator
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Outages

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During an Outage
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Storm Preparation
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Lighting Service
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Tree Maintenance
Why How Your Trees Requesting Tree Maintenance

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Benefits of EVs Choose your EV Charge your EV Electric Vehicle Home Charger Package Charging Rebates for Business
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Using your GenerLink™ with your generator SureConnect Service Enquiry
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Residential
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Business
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Events and Training
Energizing Efficiency Conference

Peak Rebate Program
Program Guidelines Success Stories
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Energy Efficiency Programs

New Brunswick's energy efficiency programs have moved to a new website

Visit saveenergynb.ca
Safety

Electrical Safety
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Working around Transmission Lines
How the Process Works Important Guidelines and Considerations
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Emergency Preparedness
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Corporate Safety
Grid Modernization

Building Tomorrow's Grid
Smart Grid and Cybersecurity Third Party Resources

Smart Meters
Meter Choice What to expect during smart meter installation Questions and Answers about Smart Meters Myths vs. Facts: The Truth about Smart Meters Smart Meters and Safety Smart Meters and Privacy Smart Meters and Radio Frequency What Was Said

Smart Grid Atlantic
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Conservation Voltage Reduction Project

Siemens Partnership

Shediac Smart Energy Community Project
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Our Business
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Projects
Belledune Clean Fuel Project Mactaquac Project Milltown Decommissioning NB / NS Interprovincial Transmission Line Project Pilot Projects Rusagonis Switching Station Renewables Integration Grid Security (RIGS) Project Saint John Corridor Project Static Synchronous Compensator (STATCOM)

Who We Are
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In the Community
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Learning
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ENERGIZING OUR FUTURE
Strategic Plan 2023-2035

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Purchasing & Tenders

Surplus Items for Sale

We’re upgrading our systems.   During this time, you may have missing information or estimates in your online usage graph. Some bills may be estimated. Any differences will be fixed automatically once actual meter data is received. The meter will continue to measure your energy use correctly. Your electricity service will not be affected. Learn More

Energizing Efficiency Conference

Thank you for joining us at the Energizing Efficiency 2026

Thank you to everyone who joined us for Energizing Efficiency 2026. Your participation, collaboration, and shared commitment made this year’s conference an inspiring opportunity to learn, connect, and explore the future of energy efficiency.

We can’t wait to see you again next year. The conference will be held on May 26 and 27 2027.

Events and Training