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Our commitment to our customers

NB Power’s top priority at this time is providing safe and reliable service to customers’ homes, businesses and communities so they can focus on what matters most.

We understand that New Brunswickers may have difficulty paying their bills due to illness, job loss, or requirements to self-isolate as result of this pandemic. Click here to learn more about the steps we’re taking to help support our customers.

In order to do our part to help contain the spread of COVID-19, we have moved our operations to essential services only. This includes emergencies, outage restoration, moving requests and essential water heater services. Please call us at 1 800 663-6272 for support with these essential services - our team remains available to assist you.

 

 

It is very important for us as New Brunswickers to do our part to help contain the spread of COVID-19.

In support of the COVID-19 response here in New Brunswick, NB Power has moved to essential services only. To learn how NB Power can help you during these unprecedented times, click here.

Since NB Power is the delivery agent for New Brunswick’s energy efficiency programs, this means that all programs have been suspended until further notice and we will not be accepting new registrations at this time.

Frequently Asked Questions (FAQs) for current program participants have been added to each program section.

During this challenging time, our commitment to our fellow New Brunswickers remains strong. We will continue to provide safe and reliable service for your homes, businesses and communities so you can focus on what matters most.

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Blog

High flying work aims to keep migratory birds safe

December 23, 2019
NB Power linemen took to the skies to install 3,200 bird diverters on transmission lines Read More

Latest News

NB Power Announces New President and CEO

March 30, 2020

Fredericton, NB – The New Brunswick Power Corporation Board of Directors is pleased to announce the appointment of Keith Cronkhite as President and Chief Executive Officer, effective April 1, 2020.

 “As NB Power continues to evolve and adapt to the ever-changing energy market, Keith’s leadership qualities and industry experience make him well-suited to lead NB Power into the future,” said Board Ch…

Read More