Homepage

Skip to main content

Sign Up | Login

Contact Us Français

Type your question here...

Accounts & Billing

Account Summary
View Bill Make a Payment Consumption History Billing & Payment History Account Statement Manage Profile Manage Contact Information and Alerts Manage Permissions Moving

Billing and Payment
Paperless Billing Equalized Payment Plan Pre-authorized Payment Plan Payment Locations Cancel a Payment

Having Trouble Paying Your Bill?
Payment Arrangements Report Late Payment Payment Resources

Understanding Your Bill
Rate Schedules and Policies Bill Inserts Back of Bill Message Reading Your Meter Key Conditions of Service
Electricity makes things possible
Outages

Report an Outage

Current Outages

Future Planned Outages

During an Outage
How Power is Restored Frequently Asked Questions Downed Power Lines Electrical Accidents After an Outage

Storm Preparation
Generators Generator Safety Outages and Weather

Power Restoration
Products & Services

Water Heaters
Tank Sizes and Rental Rates Benefits of NB Power Water Heaters Monthly Hot Water Charges Water Quality How To Your Questions Terms and Conditions EcoLink
Lighting Service
For Your Home For Your Business About Our Lights Service Requests
Tree Maintenance
Why How Your Trees Requesting Tree Maintenance

Electric Vehicles
Benefits of EVs Charge your EV Choose your EV Offer EV Charging FAQs Success Stories Plug-In NB - Electric Vehicle Rebates Plug-In NB - Information for Dealers Plug-In NB Charging Rebates for Business
SureConnect Service
Before you start Rental and Pricing Information Product Information & Installation Using your GenerLink™ with your generator SureConnect Service Enquiry

Residential
Rates Building and Renovations
Moving
New Customer Checklist
Net Metering
Enroll Case Studies FAQs
Gift Cards

Landlord Service Plan

Business
Rates Demand and Energy Solutions for business
Electrical Wiring Permits
Your Questions Electrical Wiring Permit Application Building Permit / Waiver
Embedded Generation
Additional Resources
Save Energy

Energy Saving Advice
Heating and Cooling Hot Water Appliance and Lighting Business - Energy Saving
Tools and Resources
Appliance Meters Appliance Calculator

Beat the Peak
What is Peak Demand?
Peak Rebate Program
Program Guidelines Success Stories
Energy Star Portfolio Manager®
Quick Start Guide

My Energy

Events and Training
Energizing Efficiency Conference
Efficiency for Business

Energy Efficiency Programs

New Brunswick's energy efficiency programs have moved to a new website

Visit saveenergynb.ca
Safety

Electrical Safety
At Home On the Job
Working around Transmission Lines
How the Process Works Important Guidelines and Considerations
Dam Safety

Emergency Preparedness
Are you Prepared? Flooding Downed Power Lines Vehicle Accidents Involving Power Lines
Meter Safety

Pole Safety

Nuclear Safety
Safe and Prepared Emergency Response Synergy Challenge Radiation Safety Environmental Protection
Corporate Safety

COVID-19
Doing our part to help contain the spread of COVID-19
Grid Modernization

Building Tomorrow's Grid
Smart Grid and Cybersecurity Third Party Resources

Smart Meters
EUB Positive Decision Questions and Answers about Smart Meters Smart Meters and Privacy The Facts about Smart Meters and Radio Frequency Myths vs. Facts: The Truth about Smart Meters What Was Said

Smart Grid Atlantic
Shediac Smart Energy Community Project
Conservation Voltage Reduction Project

Siemens Partnership

Shediac Smart Energy Community Project
About Us

News & Media Centre
Contacts News Blog
Accountability & Reports
Annual and Quarterly Reports Strategic Plans
Regulatory
EUB Nuclear Advanced Metering Infrastructure Non-Consequential Load Loss Rate Design

Our Business
Customer Service Generation Nuclear Transmission & System Operator
Projects
Advanced Small Modular Reactors Dalhousie Decommissioning Fredericton South Reliability Project Mactaquac Project Nepisiguit Falls Pilot Projects PowerShift Atlantic Milltown Decommissioning

Who We Are
Our Management Team Board of Directors 25 Year Club
In the Community
First Nations Relations Community Events Partnerships Point Lepreau Nuclear Generating Station
Learning
Discovery Station Learn About Electricity Teacher's Information
History

Careers
Job Openings General Application
Our Energy
Integrated Resource Plan System Map Wind Energy
Our Environment
Our Policy
Purchasing & Tenders

Surplus Items for Sale

Current Outages

Login

Login Sign Up

The page you are trying to access requires you to login Username Forgot?

Account
Summary

Report/Check
Outages

View Bill Moving? Consumption History Account
Summary

Residential

ENERGY SOLUTIONS

Helping you power your life. Learn more

Business

Business

ENERGY SOLUTIONS

Give your business a boost. Learn more

Energy Efficiency Programs Total Home Energy Savings Program Energy Saving Advice

Home Insulation

Why pay for electricity you don't need?

Save energy and money. Learn how

Electricity makes things possible

Blog

Saying farewell to our osprey friends

September 15, 2022

It’s nearing the end of the summer, which means it’s time for many species of birds to make their flight to sunnier skies, including the osprey. Read More

Latest News

Point Lepreau Nuclear Generating Station reconnects to the New Brunswick grid

August 10, 2022

Fredericton, N.B. – The Point Lepreau Nuclear Generating Station (PLNGS) reconnected to the New Brunswick grid yesterday, August 9, 2022.

About the Point Lepreau Nuclear Generating Station

The Point Lepreau Nuclear Generating Station is a 660 megawatt (net) nuclear generating station and a base load contributor to the New Brunswick electrical grid. It is a major component of NB Power’s generatin…

Questions / Comments Ask Us

Questions / Comments Ask Us

© Copyright 2021