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Product Information & Installation

What equipment is included with my rental?

Rental service includes:

  • 30-amp (non-surge) GenerLink™ meter mount transfer switch
  • 40-foot GenerLok™ cord set (either L14-20 or L14-30 plug end)
  • Take comfort knowing the SureConnect Service covers you with free installation, replacement parts and ongoing customer support

What is a GenerLok™ cord set?

GenerLok™ is a unique fitted connector, exclusively available for the GenerLink™ device that lets you plug your generator directly into GenerLink™ without needing a separate interconnection box. GenerLok™ easily connects to GenerLink™ and locks the power cord safely in place when GenerLink™ is being used. The cord is heavy duty and outdoor rated.

What are the physical measurements of the GenerLink™ device?

  • Diameter: 16.5 cm (6 ½ in)
  • Depth (13.3 cm (5 ¼ in)
  • Weight: 2.5 kg (5 ½ lbs)

What are the technical specifications for the GenerLink™ device?

Please see the technical specification sheet here.

Will someone need to be at the house during installation?

Yes, the customer must be at home for the installation appointment.

Will I have power during the installation?

Your power will be out for up to 60 minutes for a typical installation.

How long will the installation take?

The installation will take 2 to 3 hours. This includes a hands-on practice session with the contractor.