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Important notice
Due to a Canada Post service disruption, you might experience a delay in receiving your bill. Please remember you can view your bill online or receive the details of your balance by calling 1 800 663-6272.

Customer Service

Our Customer Service team is committed to your satisfaction and loyalty. Their focus is always on customer interaction, market development, account management and energy counsel. 

We pride ourselves on constantly improving our call centre capacity and customer information technology to help us deliver our "Easy To Do Business With" service strategy.

Statistics
Number of customers: 394,000+
Number of street lights: 68,000+