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Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  
 
Find out how we’re supporting our customers, and see which services remain suspended.

 

Our commitment to New Brunswickers

New Brunswickers can once again benefit from our residential, commercial and industrial energy efficiency programs. Our community outreach program remains on hold. We’ll continue to do our part to contain the spread of COVID-19 by respecting physical distancing and safety protocols.  

Electrical Accidents

If you or someone around you comes into contact with an energized electrical source, remember these rules to keep you and others safe

  • Tips

    Contact NB Power at 1 800 663-6272 to help and disconnect the power.

  • Electrical Accidents

    Keep everyone away from the equipment, its load, or from fallen wires.

  • Rescue can only be attempted by a person trained to use special live-line tools. In cases involving high voltage lines, even using a wooden tool, a dry rope, hose, wood pole, or board to move a victim from the wire is dangerous. Never touch the equipment or the victim until the area is declared safe by a qualified person.
  • Rubber boots and gloves

    Rubber boots and gloves are not made to insulate you against the tremendous amount of power flowing through a typical distribution line. They will catch fire if exposed to electricity.

  • Tires may explode

    Tires may explode or begin to burn immediately upon the vehicle coming in contact with a power line.

  • Rubber tires will actually conduct electricity. Carbon-based rubber, steel belts and reinforcements make some tires very good conductors.