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COVID-19 Information: New Brunswickers can continue to benefit from our residential and business energy efficiency programs. The Community Outreach Program remains on hold to help prevent the spread of COVID-19.

Our employees and contractors follow pandemic operational plans aligned with Public Health to keep everyone safe.

Prior to an employee or contractor going inside your home or business, health screening will take place. Results of screening will determine if the appointment will proceed and the type of protective equipment to be used. We appreciate our customers’ patience and flexibility as we navigate the impacts of COVID-19 together.

Need help with your NB Power bill? We can help.

Smart Thermostat Pilot Project

We want to thank the 600 customers who participated in this first-of- its kind pilot project. Their participation in this innovative research project is helping to make a positive difference for our province and environment.

The first phase of research was conducted with 50 participants in the Greater Fredericton area in the winter of 2106. We expanded the research pool in the winter of 2017 to include 600 participants in Fredericton, Oromocto, New Maryland, Moncton, Riverview, Dieppe, Quispamsis, Rothesay and Grand Bay-Westfield which concluded the end of March 2017. The National Research Council is currently tabulating the results of the research which will be available in early summer.

Thank you again for your interest in helping us ‘beat the peak’ to avoid a big surge in electricity demand on winter mornings in New Brunswick by using smart thermostats.