Skip to main content
Search Menu

As we are still experiencing weather related outages, this will be a multi-day event before all customers are restored. Please check our web site often for estimated times of restoration.

Please keep a safe distance of at least 10 meters from any downed infrastructure (lines, transformers, trees) and do not approach downed lines as they can still be energized

We understand being without power is difficult, and our teams are here to help. If you do experience an outage, please ensure you report it at nbpower.com/reportoutage. It is the only way to ensure we know your power is out. 

Product and Installation Information

Grizzl-E Smart charger

Which brand and type of EV charger will be installed?

NB Power is offering the Grizzl-E Smart charger (model GRS-14-24-PB) which has a Wi-Fi extension module that allows it to connect to a network and run smart charging features. It comes with 24 feet premium black charging cable. The charger has a NEMA 14-50 plug which requires a receptacle to be mounted during installation. The vehicle connector is a J1772.

Is a site assessment required before the installation?

Yes, a site assessment may be required to confirm installation requirements.

How long will the installation take?

Installation usually takes about 4-5 hours in most cases.

How can I connect my EV charger to WiFi?

The customer is responsible for setting up Wi-Fi connectivity and the App to interact with the charger. Customers should check Grizzl-E Smart chargers on how to connect the Charger to Wi-Fi. Grizzl-E has partnered with ChargeLab as the default app for residential home charging, which can be found at Grizzl-E Smart set-up guide — ChargeLab. The ChargeLab app offers:

  • Remote control of your EV charger  
  • Ability to set a charging schedule
  • A charging indicator and how much power is being used for charging
  • Statistics of past charging sessions
  • Location finder of public charging stations within the Charge Lab and partner networks

 

What are the technical specifications for the Grizzl-E Smart charger?

Please see the technical specification sheet here.