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Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  
 
Find out how we’re supporting our customers, and see which services remain suspended.

 

 

 

It is very important for us as New Brunswickers to do our part to help contain the spread of COVID-19.

As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly. Our Commercial and Industrial energy efficiency programs, as well as our New Home Energy Savings Program are open for new registrations. The remainder of our programs remain suspended until further notice due to the in-home nature of this work.

 

Emergency Response

NB Power is committed to ensuring public, employee and environmental safety and New Brunswickers can be confident in the collective emergency response capabilities.

The effectiveness of our emergency response program is continuously assessed through drills and exercises, evaluated by our regulator, the Canadian Nuclear Safety Commission.

We also participate in a Provincial Nuclear Emergency Preparedness Exercise that tests the effectiveness and integration of our own emergency plans, and those of our response partners.

Nuclear Emergency Preparedness and response plans are tested continuously,  through drills and exercises to ensure timely and accurate response capabilities and to improve public awareness and preparedness.