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Accounts & Billing

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Knowledge is Power
Why energy bills rise in winter Understanding your energy usage What you can do to lower your bill: Small changes can add up How your heating system affects your bill Smart Meter Insights Programs and support Energy Education

Understanding Your Bill
Reading a Typical Bill Reading an Unmetered Account Bill Electricity usage and what it means for your bill Rate Schedules and Policies Bill Inserts Back of Bill Message Reading Your Meter Key Conditions of Service Track and Manage Your Energy Use Residential Billing & Metering Assessment Standardized Billing Home Energy Estimator
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During an Outage
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Business
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Events and Training
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Energy Efficiency Programs

New Brunswick's energy efficiency programs have moved to a new website

Visit saveenergynb.ca
Safety

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At Home On the Job
Working around Transmission Lines
How the Process Works Important Guidelines and Considerations
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Emergency Preparedness
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Grid Modernization

Building Tomorrow's Grid
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Smart Meters
Meter Choice What to expect during smart meter installation Questions and Answers about Smart Meters Myths vs. Facts: The Truth about Smart Meters Smart Meters and Safety Smart Meters and Privacy Smart Meters and Radio Frequency What Was Said

Smart Grid Atlantic
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Conservation Voltage Reduction Project

Siemens Partnership

Shediac Smart Energy Community Project
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Projects
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In the Community
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Learning
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ENERGIZING OUR FUTURE
Strategic Plan 2023-2035

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Purchasing & Tenders

Surplus Items for Sale

We’re upgrading our systems.   During this time, you may have missing information or estimates in your online usage graph. Some bills may be estimated. Any differences will be fixed automatically once actual meter data is received. The meter will continue to measure your energy use correctly. Your electricity service will not be affected. Learn More

My Energy

The My Energy Portal was turned off in May 2021 and we launched a new and improved SaveEnergyNB website in 2022.

This new and improved website features energy saving tips and programs for homes and businesses to help you save on your energy bill while being more comfortable. Now you have even more information at your fingertips!

You can still view details of your energy consumption through your NB Power online account but make sure you visit SaveEnergyNB for articles, education and tips, and incentives.