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Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  
 
Find out how we’re supporting our customers, and see which services remain suspended.

 

Our commitment to New Brunswickers

New Brunswickers can once again benefit from our residential, commercial and industrial energy efficiency programs. Our community outreach program remains on hold. We’ll continue to do our part to contain the spread of COVID-19 by respecting physical distancing and safety protocols.  

Customer Service

Our Customer Service team is committed to your satisfaction and loyalty. Their focus is always on customer interaction, market development, account management and energy counsel. 

We pride ourselves on constantly improving our call centre capacity and customer information technology to help us deliver our "Easy To Do Business With" service strategy.

Statistics
Number of customers: 394,000+
Number of street lights: 68,000+