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COVID-19 Information: New Brunswickers can continue to benefit from our residential and business energy efficiency programs. The Community Outreach Program remains on hold to help prevent the spread of COVID-19.

Our employees and contractors follow pandemic operational plans aligned with Public Health to keep everyone safe.

Prior to an employee or contractor going inside your home or business, health screening will take place. Results of screening will determine if the appointment will proceed and the type of protective equipment to be used. We appreciate our customers’ patience and flexibility as we navigate the impacts of COVID-19 together.

Need help with your NB Power bill? We can help.

Utility Service Entrance Standards

This standard sets forth the minimum utility requirements for electrical service in the province of New Brunswick. It is not to be regarded as a design specification and is not all inclusive with respect to the installation of electrical equipment or wiring.

The requirements of this standard are in addition to the requirements of The Canadian Electrical Code and the provincial electrical inspection authority, NB Department of Public Safety and Technical Inspection Services.

Utility Service Entrance Standards Manual